AcquityData Support Center | Platform Help & Assistance

AcquityData Support Center

Need assistance using the AcquityData platform? Our team is here to help you navigate private market intelligence, resolve account issues, and get the most value from your subscription.

AcquityData is designed for professionals working in private equity, mergers and acquisitions advisory, investment banking, executive search, and corporate development. If you have questions about platform functionality, data coverage, or account management, our support team is available to assist.

Getting Started with AcquityData

Account Setup

Platform Navigation

Subscription and Billing

Common Support Topics

Account Access Issues

If you are experiencing login problems or need to reset your password, please use the password recovery option available on the login page. If the issue persists, contact our support team for assistance.

Data Questions

AcquityData aggregates information across private companies, investors, deals, and advisors. If you notice missing information or require clarification about specific data points, our research team can help review the data.

Platform Usage Guidance

Our support team can assist with navigating the platform, locating relevant data, and understanding how to use AcquityData effectively for deal sourcing, market research, and relationship discovery.

Subscription and Billing Support

For billing questions, subscription upgrades, or payment-related inquiries, please contact support and include the email associated with your account.

Contact Support

If you need assistance, you can reach the AcquityData support team directly.

Email Support:
support@acquitydata.com

Response Time:
Most support requests are answered within one business day.

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (UTC)

Request Platform Assistance

If your request is related to a specific issue, please include the following details in your message:

Providing these details helps our team resolve your request faster.

Platform Updates and Improvements

AcquityData continuously improves its private market intelligence platform by expanding coverage across:

User feedback plays an important role in shaping new features and improving the platform experience.

Need Help Getting Started?

Explore private market intelligence across companies, investors, deals, and ownership structures using the AcquityData platform.

Start Free Trial